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Where's the webmail server gone?

peak1
Grafter
Posts: 29
Registered: 30-07-2007

Where's the webmail server gone?

I was using the WebMail server and it's suddenly disappeared and I get a "Sorry, we couldn't find the page you were looking for..." error when trying to get to my inbox. There is nothing in Status so what's happened?

Mark
21 REPLIES
peak1
Grafter
Posts: 29
Registered: 30-07-2007

Where's the webmail server gone?

It looks like remote access has been disabled:

Quote
Unfortunately, we are not currently allowing webmail logins from your location. You may use a service such as mail2web.com to collect your email.

Access is expected to be restored within the next few weeks. We would like to apologise for any inconvience this may cause.


What are the conditions for this being disabled? Are all non-PN IPs being blocked?
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Where's the webmail server gone?

peak1
Grafter
Posts: 29
Registered: 30-07-2007

Where's the webmail server gone?

Unfortunately these posts don't explain which IPs are being blocked by webmail now. Is there any information on this?
Community Veteran
Posts: 2,849
Thanks: 156
Fixes: 2
Registered: 05-04-2007

Where's the webmail server gone?

I'd imagine its something temporary which has been applied, while they conduct investigations into what has happened.
gerald
Dabbler
Posts: 15
Registered: 30-07-2007

Where's the webmail server gone?

Okay over here - just checked at, oooh, must've been 17:42. New riff-raff filters to keep 'oi polloi out, perhaps?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Where's the webmail server gone?

I think they are blocking from non-PN IPs i.e. only plusnet IPs are allowed through. I'll see if I can confirm this.
peak1
Grafter
Posts: 29
Registered: 30-07-2007

Where's the webmail server gone?

If they are blocking all non PN IPs then it kind of defeats the object of the server. They might as well shut it down.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Where's the webmail server gone?

As the message states, you can use mail2web for external access if you need to.

They have just limited access to PN customers on their own IP.
Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

Where's the webmail server gone?

Huh!

I have just been accessing webmail.plus.net from my PC at work which is definately not part of PlusNet.

SW.
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Where's the webmail server gone?

We have temporarily limited access to webmail to UK only IP addresses purely as a precaution whilst we continue our investigations.
gerald
Dabbler
Posts: 15
Registered: 30-07-2007

Where's the webmail server gone?

Might I suggest that, in future, PlusNet set this simple little test for developers applying to work on security?
link:content
I got 13 out of 14! Cheesy

Moderators note by James (sallyandjames) : Link removed. : Please remember that these forums are used by people of all ages and ensure any links added are 'family friendly'. : link:rules
gofaster
Rising Star
Posts: 361
Thanks: 10
Registered: 01-08-2007

Where's the webmail server gone?

Can anyone help me sign in to mail2web?

It didn't work when I entered my user mailbox email address, so I tried using the advanced login and entered mail.plus.net as the server, username+mailbox as the user name and my mailbox password and this was rejected too.
Or should I be really worried that my password has been stolen?
gerald
Dabbler
Posts: 15
Registered: 30-07-2007

Where's the webmail server gone?

Is that better?
link:content


Moderators note by James (sallyandjames) : Link removed. : Please remember that these forums are used by people of all ages and ensure any links added are 'family friendly'. : link:rules
gerald
Dabbler
Posts: 15
Registered: 30-07-2007

Where's the webmail server gone?

If only PlusNet was as quick to secure its own network, users' passwords etc as it is to censor entirely innocuous posts. Pathetic.