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Where is the cancellation button?

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Where is the cancellation button?

I have been with PN for less than 10 hours and have came to the conclusion that PN is not the service provider for me (see another help request I raised this morning and the answers from PN support engineer). I have phoned the PN customer service to cancel my contract. The told me that I have to do this online. No problem, I am happy to do just like this. BUT, where did PN hide the contract cancellation link? Anybody can give me a clue?

Cheers!
4 REPLIES
MysteryFCM
Grafter
Posts: 528
Registered: 30-08-2007

Where is the cancellation button?

Unless I'm mistaken, you need to raise a ticket to do this....

https://portal.plus.net/my.html?action=tickets
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Where is the cancellation button?

Quote
Unless I'm mistaken, you need to raise a ticket to do this....

https://portal.plus.net/my.html?action=tickets


You are right. I have just raised a ticket. Thanks Steve
MysteryFCM
Grafter
Posts: 528
Registered: 30-08-2007

Where is the cancellation button?

Your welcome Smiley
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Where is the cancellation button?

Yup you have to raise a ticket
Just finally had enough myself today
No way I can put up with this service on my pending christmas holdays
MAC asked for today

Hope it all gets better in the future for all you still hanging in there