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Where is my router?

N/A

Where is my router?

I ordered a router on the 14th May as part of my change to BBYW Option 3.

There is still no sign of it or any response despite the THIRD ticket I have raised on this matter.

The latest ticket it is ID: 22052614.

Could someone at Plusnet please resolve this for me.

Thanks.
2 REPLIES
holdtight
Grafter
Posts: 1,634
Registered: 15-06-2007

Where is my router?

PM one of the comms team i believe bobpullen is about at the moment
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Where is my router?

Hi there,

I'm sorry that you've had to wait so long and unfortunately I've not been able to locate the order of the hardware that you have requested.

As such, I've placed a new order for you and it should be with you in the next 3 working days.