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What?

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What?

Actioned : Dear Mr Smith,
We were unable to upgrade your account at this moment in time as there are no valid payment details on file please call a member of our customer services department to update these datails.

Whats this all about?
2 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

What?

At a guess - you are trying to upgrade which involves a fee, and have no credit or debit card details on your account. As it says, give them a call on 08451400200 and they'll be able to advise and take details etc.
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What?

Ok, thanks.