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Webstats password

minkey
Grafter
Posts: 386
Registered: 22-07-2007

Webstats password

I changed my password a while ago and when I tried to access my Webstats just now it would only accept my OLD password.

Why hasn't my password changed on Webstats?

Thanks
Jeff
8 REPLIES
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Webstats password

Your Webstats password should update shortly, I have initiated the change manually for you.

All customers changing their password going forward should automatically have their Webstats password changed as per :

http://www.plus.net/support/service/problems/problem.php?intProblemId=43111
minkey
Grafter
Posts: 386
Registered: 22-07-2007

Webstats password

All fixed now. Excellent! Thanks Cheesy
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Webstats password

No problem at all :-)
N/A

Webstats password

This issue affected us within the last fifteen minutes Liam- can you perform your magic and do a manual fix (no rush).

Have already added our name to the list of affected users via the service status post.
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Webstats password

Quote
Liam- can you perform your magic and do a manual fix


Abracadabra...
N/A

Webstats password

Quote
Abracadabra...


Are you sure your name isn't Trevor? :lol:
N/A

Webstats password

Changed my account password months ago but Webstats still using my old password. So not a new problem :?
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Webstats password

Nope, but has now been fixed. (Or at least, it should have been!).

If you would like it reset, raise a ticket or give us a nod here and we can sync it up with your current password.