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Webstats delayed again?

Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Webstats delayed again?

Morning support.

Just cchecked to see if my webstats have been updated but the last information is still from 4pm ish yesterday.

Will thay be getting back to normal or has everything now time shifted to 4pm following the problem yesterday?
--
Regards
John
http://www.hmrg.co.uk
4 REPLIES
N/A

RE: Webstats delayed again?

> Morning support.
>
> Just cchecked to see if my webstats have been updated but the last information is still from 4pm ish yesterday.
>
> Will thay be getting back to normal or has everything now time shifted to 4pm following the problem yesterday?
Hi there,
The webstats were delayed (this is in Service Status, the link to your left). The underlying problem is now fixed permanently, and the ETA for todays stats is 2PM.
Regards,
Mike
--
| Mike Grice....................Unmetered & ADSL solutions
| Technical Support.....................for Home & Business
| PlusNet Technologies Ltd.........@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

RE: Webstats delayed again?

> > Morning support.
> >
> > Just cchecked to see if my webstats have been updated but the last information is still from 4pm ish yesterday.
> >
> > Will thay be getting back to normal or has everything now time shifted to 4pm following the problem yesterday?
>
> Hi there,
>
> The webstats were delayed (this is in Service Status, the link to your left). The underlying problem is now fixed permanently, and the ETA for todays stats is 2PM.
>
> Regards,
> Mike
> --
> | Mike Grice....................Unmetered & ADSL solutions
> | Technical Support.....................for Home & Business
> | PlusNet Technologies Ltd.........@ http://www.plus.net
> + ----- My Referrals - It pays to recommend PlusNet -----

Thanks for that Mike.
The announcment was not there when I looked earlier this morning.
I will have a look later this afternoon for the update.
--
Regards
John
http://www.hmrg.co.uk
N/A

RE: Webstats delayed again?

Hi John,

Can you just confirm whether this got sorted for you or not? My undersatdning was that the missing file was restored and all is now working correcty?

Regards,

Ian Wild
PlusNet Customer Support
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

RE: Webstats delayed again?

> Hi John,
>
> Can you just confirm whether this got sorted for you or not? My undersatdning was that the missing file was restored and all is now working correcty?
>
> Regards,
>
> Ian Wild
> PlusNet Customer Support

Ian

Yes all have now appeared on the forum based stats.
I can't speak for the raw logs as I only use the ready processed ones.
--
Regards
John
http://www.hmrg.co.uk