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Webmail Bug Report: Can't send messages

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Webmail Bug Report: Can't send messages

I like the new webmail but it won't let me send any emails! When I press the icon nothing happens and when I try to do it through the File menu, it tells me that there's a script error on the page. Help!
5 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Webmail Bug Report: Can't send messages

I assume you are not using the simple interface (please detail interface type and service type you are using when reporting problems).

Sending (composing) messages uses a pop-up, as does reading them. Check your pop-up stopper and allow the Beta webmail to use pop-ups. Or use the simple interface.
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Webmail Bug Report: Can't send messages

I too am getting no response when clicking on the icon for "new message" which I assume is the icon for "compose".

My pop-up blocker is disabled for this site so help needed please !

thanks

Tids
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Webmail Bug Report: Can't send messages

Well, something is blocking the pop-up. Maybe your pop-up blocker is not fully disabled or something else is blocking it - like ZoneAlarm firewall's ad blocker perhaps?
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Webmail Bug Report: Can't send messages

Does this mean in order to use it I have to disable my pop-up blocker AND zone alarm?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Webmail Bug Report: Can't send messages

Only if they are causing the problem above. Ad blocking on ZA is bad anyway and should not be used - causes more trouble than it's worth.