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Watchdog reports

bikepump
Grafter
Posts: 79
Registered: 01-10-2007

Watchdog reports

hey guys,

just thought i'd let you know the BBC have published their reports on UK isp's today.

http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/internet/internet_20070321.shtml

+net are in the top 30 providers - #11
+net are the 10th worst provider :x
+net are joint 14th in the proportional dissatisfaction ranking
+net are joint 15th in the proportional satisfaction ranking

sorry i couldn't have been the bearer of better news Sad

bikepump

EDIT : sorry guys +net ARE in the top 30, they are 11th. my bad Tongue
9 REPLIES
Community Veteran
Posts: 26,345
Thanks: 600
Fixes: 8
Registered: 10-04-2007

Watchdog reports

The first two figures are total rubbish as they take no account of the total number of users but are raw counts of votes (but PN were 10th in the table to which I think you are referring). Obviously the bigger the ISP the more votes they will get.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Watchdog reports

How can BT be both the Best, and the third worst.

Sorry BBC poor journalisms, all for show on the TV and very little content of any real use.

A waste of licenses payer money.

Chilly
Snarf
Grafter
Posts: 340
Thanks: 4
Registered: 04-08-2007

Watchdog reports

They have done the results as a percentage of the total votes made, however it's still hard to compare as the sample size for some of the companies is way too small. If you look at some of the larger sample sizes PN actually do very well.

Did I also here that there was nothing to stop you voting more than once? If so that just screws the whole thing up.
carrot63
Grafter
Posts: 599
Registered: 12-07-2007

Watchdog reports

The fact that announcing the results was put back a week (and the results ended up looking fairly pointless) made me wonder if someone or others legal department had been making threats if they were singled out for critiscism, and the results were dumbed down.

Possibly the most pointless element was the finger wagging at a now defunct supplier (Biscit) and the less than robust free PR opportunity given to Orange ("we're getting better" in a lovely french accent). All this followed by a kind of "for the rest of you with smaller ISPs, its all good news", which scarcely fits with the facts. In fact had so few teeth you could almost imagine it was scripted by Ofcom themselves.

PlusNets 70% "positive" rating wasn't exactly much to crow about.
Saturn
Grafter
Posts: 732
Registered: 30-07-2007

Watchdog reports

Agreed, a worthless survey.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Watchdog reports

Yeah, it's a bit of a waste of space to be perfectly honest.
N/A

Watchdog reports

Hmm is this what our taxes are wasted on ? worthless surveys that tell us something thats damn useless.
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Watchdog reports

Not our Taxies but our TV license fees.

Chilly
gswindale
Grafter
Posts: 942
Registered: 05-04-2007

Watchdog reports

Quote
Not our Taxies

Definitely not mine - I don't have any :lol:

However, the licence fee can be regarded as a tax on people who watch TV.