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Virused email received after PN check!

jnwright
Grafter
Posts: 281
Thanks: 1
Registered: 05-04-2007

Virused email received after PN check!

I made a couple of posts this afternoon regarding an email sent to me which should have been virus checked by Plusnet's virus checker and quarantined but slipped through and was delivered to my mailbox.

Possibly, it could have been one of the 4 new servers configured wrongly or as I said in the post a problem due to the script that was running at the time to cut down the mail queues.

The posts were made at
http://portal.plus.net/central/forums/viewtopic.php?p=387654#387654
and the next post in the same thread at
http://portal.plus.net/central/forums/viewtopic.php?p=387657#387657

If anyone in CS has time I would be interested to know how this one slipped through the system.
4 REPLIES
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Virused email received after PN check!

Could you possibly provide the headers? (You can PM them to me if you like) and I will investigate.
jnwright
Grafter
Posts: 281
Thanks: 1
Registered: 05-04-2007

Virused email received after PN check!

Liam

I've PM'd the headers to you.

Thanks
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Virused email received after PN check!

Thanks.

Looks like these were scanned by us. I've made the networks guys aware as the Virus Filter is usually very good and is automatically updated all the time.
jnwright
Grafter
Posts: 281
Thanks: 1
Registered: 05-04-2007

Virused email received after PN check!

Thanks Liam. Guess the network guys will come up with a reason. It was the first and only time it has happened to me.

Happy Christmas