cancel
Showing results for 
Search instead for 
Did you mean: 

View My Usage

N/A

View My Usage

Why is it always 1-3 days behind. How are we supposed to keep an eye on it if it's never up to date?
1 REPLY
N/A

RE: View My Usage

> Why is it always 1-3 days behind. How are we supposed to keep an eye on it if it's never up to date?

Hi there,

The reason View My Usage is not in real-time is that the session accounting information sent from BT to our monitoring servers is not in real-time.

We are looking to address this as part of our ongoing improvements but in the meanwhile if you really need to closely monitor your usage we recommend the use of something like the third party No Frills Timer that will allow you to track your usage in real-time.

Kind Regards,
Mike

--
| Mike Grice Unmetered & ADSL solutions
| Technical Support for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----