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VPN Problems

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VPN Problems

Some of you may have noticed VPN connections no longer working. Well it because Plusnet have decided to turn the Broadband firewall settings to High security.

When I had the issue and reported the fault, I was initially told to upgrade my account by the support person even though it had worked for the last 6 months. Pathetic response Plusnet !!

Anyway to change the setting click on connection Settings and in there you will see Broadband Firewall, adjust there and reboot your router. Hope this helps as Plusnet support seem to be oblivious to this.
1 REPLY
Community Veteran
Posts: 26,357
Thanks: 607
Fixes: 8
Registered: 10-04-2007

VPN Problems

That change will have been applied to BB+ users only. The firewall is off by default for all other users.

A service status posting was made:

http://usertools.plus.net/status/archive/1170085583.htm
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)