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VMU oddity (PAYG)

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VMU oddity (PAYG)

My last billing period ended yesterday. I can see the usage for the current month (today), but the previous months haven't updated to include the Feb-Mar figures... I just see Nov-Dec, Dec-Jan, and Jan-Feb...
2 REPLIES
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

VMU oddity (PAYG)

If you take a look at link:service status there should be a service notice on there saying that your bandwidth has been reset. If you can't see this, then I'd suggest raising a ticket.
N/A

VMU oddity (PAYG)

OK, I see it now - it was reset at around 16:40 today and now the previous months show up correctly.
When I looked before, I had just received the billing e-mail and assumed everything happened at the same time.

Cheers