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Usenet at 2am - getting only 30kb/s

N/A

Usenet at 2am - getting only 30kb/s

I'm not sure what the problem is. I thought off-peak wasn't throttled. I've done speedtests with Plusnet and with Giganews (who I subscribe to) and they both give me results I expect...around 3Mb.

Is anyone else having this problem?
16 REPLIES
Community Gaffer
Community Gaffer
Posts: 12,807
Thanks: 636
Fixes: 62
Registered: 04-04-2007

Usenet at 2am - getting only 30kb/s

Hi there,

Your peak time speeds will be affected due to the amount of peak time traffic you have transferred, this should not be happening outside of peak hours though.

This is especially so now after we lit another segment yesterday. I was getting 3.5Mb/s on Usenet last night at 10.30pm which isn't far off the busiest time of the night Smiley

Do you know what gateway you were on. Might be worth a disconnect and reconnect to see if things are better on a different gateway.

If problems persist then I'd raise a ticket.

Kind Rgds,

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 26,353
Thanks: 606
Fixes: 8
Registered: 10-04-2007

Usenet at 2am - getting only 30kb/s

Around 00:45 I noticed Usenet speeds were still only 350-500KBps - but bouncing around all over the place. I did have 30 connections running (Astraweb). My downloads had finished by 2:15 so it must have picked up a bit by then.

I'm on ptn-ag1
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Usenet at 2am - getting only 30kb/s

Hi

The network was a little unbalanced yesterday which may explain some strangeness last night.

Looking at the graphs this has now evened out somewhat, so speeds should be back to the expected level.
N/A

Usenet at 2am - getting only 30kb/s

Thanks a lot guys. Ironically, it got to high speeds as soon as wrote last nights message...I knew that was gonna happen lol.
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Usenet at 2am - getting only 30kb/s

Hiya,

Typical eh?

How are the speeds tonight?
N/A

Usenet at 2am - getting only 30kb/s

To be honest, I've been a bit cheeky this month and downloaded quite a lot so I can't really test it.

But I have a feeling it must have been the balance you mentioned this morning because I've never had a problem during off-peak hours before.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Usenet at 2am - getting only 30kb/s

I'd say that was the most likely cause, also worth checking if there were any major service outages in your area here:

http://usertools.plus.net/exchanges/
N/A

I'm throttled

I e-mailed support who told me I was not being throttled and to try again in a few days - guess what still the same.

If I use news reader before I think 23:30 I get between 3k and 14.5k. This has been 14.5k for last two nights.

After 00:00 it goes mad and I get around 760k!!! So I know I'm being throttled.

Does anybody know an ISP who does not throttle connections?
plusnetsux
Grafter
Posts: 122
Registered: 05-08-2007

Usenet at 2am - getting only 30kb/s

ukfsn are good (migratin there myself)
Community Veteran
Posts: 26,353
Thanks: 606
Fixes: 8
Registered: 10-04-2007

Re: I'm throttled

Quote
Does anybody know an ISP who does not throttle connections?


Plusnet if you are on PAYG - I regularly get Usenet speeds of >500KBps during the evening.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
amjrobson
Grafter
Posts: 140
Registered: 02-09-2007

Usenet at 2am - getting only 30kb/s

I have only been getting very slow usenet in the evenings this week also. Then after midnight it ramps up to 390. I am struggling to get 3k at the moment. Am I also being throtled also.
gswindale
Grafter
Posts: 942
Registered: 05-04-2007

Usenet at 2am - getting only 30kb/s

What package are you on?

If premier, then Binary usenet is "Silver" priority, whilst on plus it is "Bronze".
amjrobson
Grafter
Posts: 140
Registered: 02-09-2007

Usenet at 2am - getting only 30kb/s

I am on Premier Option 1.
Community Veteran
Posts: 26,353
Thanks: 606
Fixes: 8
Registered: 10-04-2007

Usenet at 2am - getting only 30kb/s

It's absolutely flying tonight on PAYG: Linky
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)