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Usage limits applied for first time offenders no warnings.

ukbrown
Grafter
Posts: 132
Registered: 30-07-2007

Usage limits applied for first time offenders no warnings.

I have just had an e-mail to say I am using force 9 too much. OK, I am.

The then limited my connection. This is the first time I have been e-mailed about this.

It should be :-

"The warning email can be sent twice in a six month period. Unsustainable usage for a third time will mean peak-time management is applied."

Can you please explain how you implement your policy and redraft the guide.