I am working on a new site for brooksidehg but using a new domain, www.brooksideinteriors.co.uk. At present I have purchased a domain through another company, not Plusnet, and have set up the nameservers for force9 as directed online and on the technical support line. I then proceeded to upload the files for the site to Mr Brooks' account. However when I try to get the web site on my browser, nothing appears. From my usual course of action I would generate an account and upload a site's content on my own server and manage the nameservers accordingly on my registrar's account.
I expect that Plusnet would have to generate a folder for the new domain or something of that manner 9 as indeed I do on my own servers for other clients), corresponding to the new domain. Can anyone advise upon my present understanding of the situation? I have filed a ticket with Plusnet, had it insufficicently answered, and had to reopen it.