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Upgrading Residential Premier to Teleworker Premier

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Lorian
Grafter
Posts: 699
Registered: 31-07-2007

Upgrading Residential Premier to Teleworker Premier

Is it possible to upgrade from a residential premier account (£21.99) to Teleworker Premier (£21.27+VAT). No option to do this in the portal - Would I raise a ticket for this to be done?

Am I right in thinking:

There would be no upgrade fee;
It would cost me £3 a month more
I would be on 20:1 contention within plusnet's network instead of 30:1.
Everything else, fax, website hosting, traffic shaping etc all stays the same?
If I later decided to go back to residential premier I'd be charged a one-off fee of (how much?).

Thanks.
1 REPLY
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

Upgrading Residential Premier to Teleworker Premier

Yes, just raise a ticket. I think you have to pay £14.99 to move to the max speed avalable + move to 20:1 insted of 30:1.