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Upgrade Process??

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Upgrade Process??

I have recently been upgraded by bt to a 2mb connection, I may be being stupid but my actual bandwidth hasn't changed as yet. Could someone give me advice on how to get my full connection speed please?
1 REPLY
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Upgrade Process??

Have you rebooted your router / modem?

If so, and speeds are still not upgraded, what package are you on? If you are on a Home Broadband Package and you're sure you are syncing at a higher speed, give the Customer Support Centre a call on 0845 1400200 and they can raise the limit on your account.