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Untagging Spam

home99
Grafter
Posts: 254
Registered: 30-07-2007

Untagging Spam

Hi,

If the Spam checker is catching legitimate emails is there anyway of untagging subsequent emails from the same originator so they are delivered?

I can understand the reason for tagging (fantasy football) but want to avoid blackholing it.

Regards

Dave
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Untagging Spam

Yep, if you forward the mails to notspam@despamchecker.plus.com the spam filter will pick this and learn not to mark them as spam. It may take a few mails in some cases to learn just because it doesn't train using every mail it receives, see here for more details:

http://www.plus.net/support/security/spam/spam_protection_guide.shtml?supportb=security_t5spam