cancel
Showing results for 
Search instead for 
Did you mean: 

Unanswered tickets.

thehatman
Grafter
Posts: 574
Registered: 01-08-2007

Unanswered tickets.

Plusnet - Please can you answer my tickets.

I am paying you, you know. Sad
5 REPLIES
N/A

Unanswered tickets.

Join the back of the queue....
Tiger50
Grafter
Posts: 68
Registered: 01-08-2007

Unanswered tickets.

Its a long long queue.........................................................................
N/A

Unanswered tickets.

hatboy,

Perhaps if you were to share your problems with the gang we could help a little or offer a further insight. Alternatively if you provided your Ticket number it would make it more apparent which ticket you needed help with etc.

Ticket queues should be at a low and back to where theyshould be, but if its to do with a connection fault Plusnet have said their "Target" is to resolve these in 7 Days.

Regards,
N/A

Unanswered tickets.

7 days? Is whoever came up with that just plucking numbers out the airHuh

We've been waiting a month to have our connection sorted and for the last 3 weeks we've just been getting pregenerated responses that are completely useless.
N/A

Unanswered tickets.

I've got a ticket, sorry question, that's been open since 24 May. I opened another one in June asking why the one in May hadn't had a response. This is still open. I've now opened another new one requesting info about getting my MAC key. I wonder if they'll bother to answer that one?