I've just been looking to raise a ticket to ask how much I currently owe PN before I move ISP. I have looking through the billing options in the support section but could not find an obvious option where I could raise my queary.
Could someone please advise which options I need to pick in the ticket system to be able to raise my queary. I do not wish to cancel at the minute until I know how much it'll cost so I don't want to select that option in case everyhting goes pete tong.
I also don't want to pick send me my mac code as that may well make things go pete tong as well.
I alos don't want to phone as I don't have the time or money to spend on hold, and the system is supposed to be the 1st port of call for quearies. Maybe PN should include a section in the accounts titled cost to leave.