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Tracking BT part of my order


Tracking BT part of my order

Is there any way to track how BT's line activation is progressing? I found a link on some faq here, but after logging into BT web site, it's asking for an order number. (Yes I'm being nosey, impatient etc).

Also how accurate are BT's provisional dates (next Thursday)?

I should add my exchange was only activated yesterday.

Plusnet Staff
Plusnet Staff
Posts: 12,169
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Registered: 04-04-2007

Tracking BT part of my order


The date on the Order Tracker is usually pretty reliable and with a new exchange can sometimes be done early. If you've already got hardware then I'd suggest plugging it in after the weekend and checking it one a day or so.