cancel
Showing results for 
Search instead for 
Did you mean: 

Ticket ID 20269207 -Please can I have a LLU MAC Code

graingerjjb
Grafter
Posts: 77
Registered: 04-10-2007

Ticket ID 20269207 -Please can I have a LLU MAC Code

All/Comms team,

Please can you have a look at the ticket ID 20269207 -I've asked for updates and telephoned but no-one is talking to me -I have now been without Broadband for 5-6 weeks and dial up just doesn't cut it.

Thanks
8 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Ticket ID 20269207 -Please can I have a LLU MAC Code

Hi,

The person that is responsible for the Mac keys isn't in currently. He's due in at 2pm, so I'll ask him when he gets in, if you want to give me a gentle reminder in case I forget Wink
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Ticket ID 20269207 -Please can I have a LLU MAC Code

Hi there,

I have replied to your ticket. Hopefully this will clear things up for you.
graingerjjb
Grafter
Posts: 77
Registered: 04-10-2007

Ticket ID 20269207 -Please can I have a LLU MAC Code

Thanks Chaps

Appreciate the response and really sorry that I ahve to post these on the forum but I'm just not getting any timely responses and I'm not holding my breath for Tiscali to respond.
N/A

Ticket 20319971

As the LLU MAC person is in now - could you ask him to take a look at my ticket too please?
graingerjjb
Grafter
Posts: 77
Registered: 04-10-2007

Ticket ID 20269207 -Please can I have a LLU MAC Code

James,

Do you know if my MAC key has arrived? Last update from Liam was they were trawling through them.

Thanks

Jon
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Ticket ID 20269207 -Please can I have a LLU MAC Code

I believe that all of the MAC keys we received from Tiscali have now been applied to waiting tickets.

I will check this afternoon (after 12) for you. But I'd suspect we may need to give Tiscali another big poke for you.
graingerjjb
Grafter
Posts: 77
Registered: 04-10-2007

Ticket ID 20269207 -Please can I have a LLU MAC Code

Thanks Liam -appreciated.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Ticket ID 20269207 -Please can I have a LLU MAC Code

James isn't in until 2pm. I'll have a word with him when he gets in.