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Ticket 6072087

BigDaz
Grafter
Posts: 48
Thanks: 2
Fixes: 1
Registered: 15-08-2007

Ticket 6072087

"Support tickets are currently taking an average of 5 hours, 57 minutes and 37 seconds to close."

I've been waiting 48 hours now. Is it being dealt with behind the scenes, has it got lost, being ignored or just at the bottom of a big queue?
1 REPLY
N/A

RE: Ticket 6072087

> "Support tickets are currently taking an average of 5 hours, 57 minutes and 37 seconds to close."
>
> I've been waiting 48 hours now. Is it being dealt with behind the scenes, has it got lost, being ignored or just at the bottom of a big queue?
>

Good Morning,

Your ticket has been updated with some further information, we suspect a fault at your telephone exchange and the ticket has been escalated for a fault to be raised with BT. Please check Contact Us for further updates.

Kind Regards,
Rob
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