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Ticket 20700336 - BT Delta Report Generation FAO Comms

Community Veteran
Posts: 1,886
Registered: 05-04-2007

Ticket 20700336 - BT Delta Report Generation FAO Comms

Morning James, Dave & Mand.

This ticket has been dragging on for over a month now - it was originally raised by someone in Networks on my behalf, and everything was going well in terms of information that was being passed back, and at the very least I was being kept in the loop, I even publicly said that things were improving a while ago!!

The last update on my ticket was Sunday 3rd December - we're now at the 20th and apparently there seems to be no response back from the BT Account Manager.

Please can you give someone a festive kick in the baubles to find out what is happening :!:

Oh, and I'm more than happy with how things are now (I'm not going anywhere!!), things are improving service wise, despite the constant spam arriving in my inbox - but that's a minor detail, it only takes a minute to get rid of it.

I digress,

Any update would be appreciated.

KR,

Roger.
2 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Ticket 20700336 - BT Delta Report Generation FAO Comms

Hi Roger,

I've asked our Faults Team to try and get you an update from our Account Manager to see if there has been any progress on your issue.
Community Veteran
Posts: 1,886
Registered: 05-04-2007

Ticket 20700336 - BT Delta Report Generation FAO Comms

Ta muchly Mr. Bailey.


More Eggnogg? Wink