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Ticket: 19064961

N/A

Ticket: 19064961

14 hours and no response
2 REPLIES
N/A

Ticket: 19064961

Dont be 2 surprised :twisted:
N/A

Ticket: 19064961

druidswand,

Depending on the nature of your ticket and what department you sent it too would determine the length of time it will take to have it sent back to you. As it is weekend and not all departments work 24/7 I would hover a guess at it being Monday before you hear anything.

I know that when creating a ticket it gives you an average waiting time etc but this is based on all tickets as a whole and with the majority being sent to CSC you can imagine how this brings the stats down. It has been mentioned a few times about displaying the waiting times dependant on what dept you sent the ticket to, but nothing has transpired as yet due to the amount of development it would take.

Regards,