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The connection fee free if you stay with plus

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The connection fee free if you stay with plus

Hi

I joined plus about a year ago and paid my £60 connection fee at the time, but then i moved home and upgraded to one of the new contracts(premier). I Was a little annoyed to see that now if i leave plusnet after this next year i will still have to pay £60 as I am on the new contract.
Is this right or am I wrong?
2 REPLIES
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The connection fee free if you stay with plus

Erm, I don't really know. You shouldn't have to pay the connection fee again but it may mean if you leave within a year contract, you'll have to pay £60
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

The connection fee free if you stay with plus

If you moved home and Pn paid the reconnection fee under their "you stay we pay" deal, then that fee will reduce over 5 years (see terms ), so if you leave within that time you will have to repay a proportion of it.
If you paid your own reconnection fee, then obviously you won't have to pay it to Pn if you leave.