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The SUP policy it is all lies F9 do whant they want

ukbrown
Grafter
Posts: 132
Registered: 30-07-2007

The SUP policy it is all lies F9 do whant they want

They do not e-mail you after one transgression
They do not e-mail you after two transgressions
They do not follow their own guidelines at all.

For my FIRST transgression

They Traffic shape your account and .....

Due to the severity of the breach your account was placed in the peak restriction profile, re-offending at any level of the SUP will mean that the profiling becomes permanent.

They do whatever they want
2 REPLIES
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The SUP policy it is all lies F9 do whant they want

[removed by author]
ukbrown
Grafter
Posts: 132
Registered: 30-07-2007

Understand, but ...

F9 say and I quote from the SUP ...

"Customers who download too much, will be given several chances to adjust their usage behaviour before speed restrictions are applied to their service. "

So how does this work ?

Thanks for the lucid reply (more lucid than f9 anyway).