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Thank You PN Staff

thehatman
Grafter
Posts: 574
Registered: 01-08-2007

Thank You PN Staff

I get very frustrated with PlusNet sometimes and I do wish they'd invest in more capacity and remove any shaping from PAYG (which I think is sly and unfair).

But some of the staff (once you can make contact and engage with them - this can still be difficult) are very helpful and thoughtful.

Thanks for that. You know who you are and it is appreciated.

I hope your bosses see how honest, attentive and informed responses from CS really do go a long way.