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Termination

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Termination

I am moving at the end of this month and need my plusnet contract to be terminated and to be disconnected.

I can't use the 'Moving House' option cos I don't yet know where I will be moving to!

Can someone please advise me of the steps I need to take. Should I raise a ticket?
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Termination

Hi,

Yes, you will need to raise a ticket. If you are going to be re-upgrading to broadband once you've settled into the new property then you can always downgrade to a dial-up (e.g. PAYG) account and then re-upgrade.