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Teamspeak problems

willhome
Grafter
Posts: 272
Registered: 06-08-2007

Teamspeak problems

last couple days im having extreme teamspeak problems. some times i try to connect and it just about to then says "timed out" not like it would normally say server down or off line or something.

other times when i do get on it has a 1000ms ping instead of like 40ms. Seems very odd. My home teamspeak works fine running off my other pc.

have plusnet introduced some blocking of ports or anything that could have caused this?

its not all teamspeak servers either. but its about 70% of them
126 REPLIES
DaiSan
Newbie
Posts: 9
Registered: 04-09-2007

Teamspeak problems

I'm getting exactly the same here, is your FTP slow to connect too.

Plusnet just appears to be getting worse and worse, every day something is happening. Email problems, authentication problems, FTP and TS problems.

But no doubt it's either OUR problem or SOMEONE else's, BT etc.
Firejack
Grafter
Posts: 921
Registered: 26-06-2007

Teamspeak problems

No the root of our problems is the government sadly. Their stupid regulations and competition rules are ruining the growth of the Internet in this country.

Answering the question. Try connecting to the Plus.net Teamspeak server I run. This is located on Plus.net own servers in London.

IP = 212.159.6.201:8777
Password = snowfall

If you have problems connecting to that then the problem must lay at your end. Otherwise there is something wrong with Plus.net network blocking connection to outside Teamspeak servers.
DaiSan
Newbie
Posts: 9
Registered: 04-09-2007

Teamspeak problems

Cheers for the advice but I can connect to several UK based servers but our Squad server is US based and the connection is timing out. And no, it's not the TS server as my friends are connecting fine from the US and UK.

This has only been apparent for the last two days.

Internet browsing seems OK.

Email is working again (for now) after not working earlier.

FTP is STILL very slow, Login takes an age and folder content displaying is painful as is uploading.

Nothing has changed this end, no updates, installs etc.

And reconnects of the router do no good.
willhome
Grafter
Posts: 272
Registered: 06-08-2007

Teamspeak problems

yep totally same with ftp too. thats been slow for connecting for a while now, yes the plusnet ts works totally fine, connects stranight away.

But myclans one doesnt. nor does about another 5 in my ts list. most if not all are uk servers as well.
N/A

Teamspeak problems

exactly same problem here, its getting me really annoyed
Firejack
Grafter
Posts: 921
Registered: 26-06-2007

Teamspeak problems

Post some tracerts to the servers.

From another of my posts a few days ago, follow the instructions below. Just replace portal.plus.net with the IP of your TS server.

To complete a tracert:

Goto START >> RUN and type cmd and press Enter
Now type tracert portal.plus.net and press Enter. Wait a few second while the results are calculated.
Now Right click with your mouse on the results. Click SELECT ALL and press Enter.
Now create a new post on in this thread and press Control+V to paste the results here.

Should get something like
Quote
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Andrew>tracert portal.plus.net

Tracing route to portal.plus.net [212.159.8.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.70
2 46 ms 252 ms 52 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 26 ms 26 ms 25 ms ge0-0-0-103.ptn-gw1.plus.net [84.92.3.17]
4 28 ms 27 ms 30 ms gi0-1-31.ptc-gw1.plus.net [195.166.129.3]
5 53 ms 52 ms 49 ms se3-0.pih-gw1.plus.net [195.166.129.250]
6 66 ms 63 ms 59 ms vlan8.pih-gw4.plus.net [212.159.0.30]
7 42 ms 47 ms 45 ms pih-al4.plus.net [212.159.1.36]
8 58 ms 67 ms 60 ms portal.plus.net [212.159.8.137]

Trace complete.

C:\Documents and Settings\Andrew>
DaiSan
Newbie
Posts: 9
Registered: 04-09-2007

Teamspeak problems

If it's anything like yesterday mine finally allowed me to connect about 21:30.

Was fine today because I tested it earlier. Now, no go again. Which is great because it means I miss matches and practice because of no Comms.
willhome
Grafter
Posts: 272
Registered: 06-08-2007

Teamspeak problems

yep seems like its doing it at only some points in day. i was connected to ts for ages. and my ping slowly went form 42this morning peaking at 1300ms before i disconnected and went to go back on and couldnt.

here the trace route for you. looking pretty normal doesn't it. I reckon its something to do with plusnet not likely face people have such a large connection time to teamspeak. (mine can actually be connected for days) even though its usage is nearly nothing.

1    <1 ms    <1 ms    <1 ms  www.routerlogin.com [192.168.8.1]

2 15 ms 17 ms 16 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
3 12 ms 12 ms 14 ms ge0-0-0-403.pte-gw1.plus.net [84.92.4.1]
4 14 ms 14 ms 12 ms vl22.thn-gw2.plus.net [212.159.4.4]
5 14 ms 13 ms 12 ms 10ge-6-0-0.lon11.ip.tiscali.net [213.200.78.69]

6 17 ms 13 ms 15 ms so-1-0-1.lon22.ip.tiscali.net [213.200.81.74]
7 16 ms 14 ms 12 ms ge2.br1.rbl-mer.misp.co.uk [213.200.78.24]
8 18 ms 14 ms 12 ms comms.fuzioned.com [195.62.28.120]
willhome
Grafter
Posts: 272
Registered: 06-08-2007

Teamspeak problems

just been looking at my difference in teamspeaks between ones that work and ones that don't.

it looks like that any with default ts ports. 8767 are fine and working alright. But any which arent. e.g my clan is 8724 then it doesn't work.

looks like plusnet limited/blocking odd ports in peak hours but not the teamspeak ip. How Gay

side note.... i thought this would be server side. and whatever port server uses wouldnt make blind bit of difference to me as mine would remain default. Evil Evil Evil
Firejack
Grafter
Posts: 921
Registered: 26-06-2007

Teamspeak problems

Odd one. As I understand the Plus.net traffic management system it relys on a combination of things not just the IP and port to decide what priority to set the traffic too.

Definitely recommend you raise a ticket. Teamspeak is a VoIP client and therefore should always be highest priority.
DaiSan
Newbie
Posts: 9
Registered: 04-09-2007

Teamspeak problems

Here's the trace route.

Tracing route to ts3.primarytarget.com [12.180.48.113]
over a maximum of 30 hops:

1 <1 ms 4294967288 ms 4294967288 ms my.router [192.168.1.1]
2 25 ms 36 ms 24 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
3 14 ms 12 ms 14 ms ge0-0-0-403.pte-gw1.plus.net [84.92.4.1]
4 14 ms 13 ms 12 ms ge0-0-0-22.ptn-gw1.plus.net [212.159.4.1]
5 11 ms 12 ms 13 ms ge-4-1.metro2-londencyh00.London1.Level3.net [21
2.113.11.41]
6 11 ms 19 ms 16 ms so-1-2-0.gar2.London1.Level3.net [212.113.0.118]

7 15 ms 15 ms 14 ms 4.68.116.162
8 80 ms 81 ms 77 ms 4.68.128.106
9 79 ms 79 ms 79 ms 4.68.97.116
10 81 ms 78 ms 87 ms 4.68.110.234
11 79 ms 79 ms 77 ms 152.63.3.109
12 159 ms 157 ms 204 ms 0.so-0-0-0.XT1.POR3.ALTER.NET [152.63.107.146]
13 154 ms 157 ms 156 ms 0.so-7-0-0.XR1.POR3.ALTER.NET [152.63.107.105]
14 156 ms 156 ms 157 ms 191.ATM7-0.GW2.POR3.ALTER.NET [152.63.104.93]
15 155 ms 154 ms 156 ms intelletrace-gw.customer.alter.net [157.130.83.5
0]
16 157 ms 156 ms 157 ms sst-pit-6509-gi52.silverstartelecom.com [66.206.
80.18]
17 158 ms 154 ms 157 ms sst7206pit.silverstartelecom.com [12.111.189.1]

18 157 ms 155 ms 158 ms ts3.primarytarget.com [12.180.48.113]

Trace complete.

Guess what, 8767 TS's work fine here too but my squad TS is 8729.
N/A

Teamspeak problems

i cant get into any ts tonight,

slow speeds
no ftp
no teamspeak

plusnet wins again
pcriddle
Dabbler
Posts: 17
Registered: 07-08-2007

Teamspeak problems

Teamspeak through plusnet seems to be borked, it as been for the last couple of days for me, and yet nothing from the admins to confirm there is a problem, or maybe it's now being throttled back, if it is, then I think it's possibly time for me to move on...
N/A

Teamspeak problems

i have been getting 2246ms latency on my clans uk teamspeak server during peak time out of peak time 43ms wierd Cry

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>

C:\Documents and Settings\Administrator>tracert 85.133.16.193:9497
Unable to resolve target system name 85.133.16.193:9497.

C:\Documents and Settings\Administrator>tracert portal.plus.net

Tracing route to portal.plus.net [212.159.8.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 40 ms 54 ms 43 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
3 35 ms 36 ms 36 ms ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
4 34 ms 39 ms 44 ms ge0-0-0-22.ptn-gw1.plus.net [212.159.4.1]
5 295 ms 221 ms 233 ms gi0-1-31.ptc-gw1.plus.net [195.166.129.3]
6 45 ms 173 ms 43 ms se3-0.pih-gw1.plus.net [195.166.129.250]
7 44 ms 46 ms 42 ms vlan8.pih-gw4.plus.net [212.159.0.30]
8 46 ms 42 ms 45 ms pih-al4.plus.net [212.159.1.36]
9 69 ms 44 ms 82 ms portal.plus.net [212.159.8.137]

Trace complete.

C:\Documents and Settings\Administrator>