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Speed problem

snapper_mart
Grafter
Posts: 175
Registered: 03-08-2007

Speed problem

My connection speed has sudddenly dropped to around 200-300 kbps on a 2MB premier account. I've done all the checks, but the problem is still there on both my main PC and two laptops bt speed test says 1800kbps. Any ideas?
M
4 REPLIES
N/A

Speed problem

Hi there,

Have the 200-300kbps speeds been reported by the Plus Net speed test or what are you using to measure this?

Have you tried an ADSL Guide speed test?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Speed problem

Also, if you are prepared to say, how much have you downloaded so far this month (or billing period)? I'm really interested if you have downloaded a lot during the peak hours (more than 20GB) and (although not shown on VMBU) what you think you have downloaded between 8am and midnight. in he past month.
snapper_mart
Grafter
Posts: 175
Registered: 03-08-2007

re speed problem

Hi Peter,
I've downloaded 1.78GB so far...I'm not a heavy peer to peer user...in fact I seldom download large files, I've only ever downloaded more than 20gb in a month once or twice. The speed test results have come from Plus net's speed tester and ADSL Guides tester, I have raised the issue with support.
N/A

Speed problem

I just tested mine almost 300kb/s