My download speeds were down to 220kbps so I rang PN last week and they told me i was on the wrong package (Plus) and would put me back on the 2mb Premier account. Ten minutes later and I am downloading from Newsroups at 1.8Mbps for about three days (speed not continious). One week later and I am back to 400kbps?.
Has anyone else suffered with this? Do you think it is time for a furher call to PN?