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Speed again

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Speed again

Why won't Plusnet explain why I can only download at max of 50kbps when I used to get 200kbpsHuh? 8meg my Rs.
2 REPLIES
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Speed again

Have you checked your exchange? Just in case:-
http://usertools.plus.net/exchanges/

Have you run the BT speed test and checked your Profile? Try and plug directly into the Master Socket test socket behind the face plate, this will remove your house hold cabling from the equation:-
http://test.speedtester.bt.com:50301/

Look for the IP Profile value.

The BT speed tester gets very busy you may have to try several times.

Then check it against your stable rate:-
http://portal.plus.net/my.html?action=stable_rate

Post results back here.
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Pipex

My sister is on Pipex 1 meg Broadband it runs ten times faster than my ha ha 8 meg so if Plusnet won't even anwer I suppose thats the solution and I will take a few with me.