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Spam

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Spam

Since 24 June 2004 I have received - on average - 657 spam e-mails daily.
So I have decided to upgrade my spam programme, now I do remember that plusnet did have a spam blocking programme - it's referred to in the articles I found when I did a search.
BUT, nowhere, easliy, can I find a page where I can sign up for this!
Please direct me to that page. Also, can anyone comment on its performance when they have used it?
10 REPLIES
egrog52
Grafter
Posts: 80
Registered: 22-06-2007

Spam

Community Veteran
Posts: 6,111
Thanks: 1
Registered: 05-04-2007

Spam

PlusNet provide add-on spam control as part of their Security services package located here. However, you might find it cheaper (depending on which product you're currently on) to change to one of PlusNet's new broadband packages, which all have virus/spam protection included.

As for the effectiveness; well, I can't really comment much on that as I haven't used it. I've seen a couple of people on the forums not too impressed by it, however, it is a new anti-spam system, and PlusNet are confident that it just needs time to learn what's spam and what's not - after which it'll be more effective.

Thomas
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Spam

Got to say I've been impressed by Plusnet's anti-spam and anti-virus system.
I was with BT dial up before and was being bombarded, since i swapped to PN's Broadband I've had very few problems ...(says he gripping the nearest wooden table! Cheesy )
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Spam

Same here.

The spam filter works a treat. Finally an end to all that crap.

It worries me at times that my inbox is too quiet. Am I getting all my mail?Huh
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Spam

I've found the anti-virus to be very effective, however the Spam filtering I've found to be fairly ineffective so far. For example, out of the 544 Spam messages sitting in my deleted folder, only 66 have been marked as Spam - and the filter is set to the highest setting!

I was told the last time I asked about the effectiveness of the spam filter that a new system was being rolled out - if it has i can see no measurable difference. Don't get me wrong - I'm greatful that PlusNet are at least tackling the issue but I know from experience that other spam filters are far more effective such as Spamassassin. Any comments PlusNet?
Ianwild
Grafter
Posts: 3,835
Registered: 05-04-2007

Spam

Hi,

The new system was rolled out a few weeks ago. This uses a system which allows you to 'teach' the same filter about the spam you receive. You can do this by forwarding any spam you get to thisisspam@username.plus.com, or if email is being incorrectly identified as spam, thisisnotspam@username.plus.com

Spam filters will neever be 100% relaible, especially when the deifnition of spam is so loose - Some people actually want to buy viagra Smiley

Regards,

Ian

[Moderators note (by Thomas): Smiley corrected for you.]
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Spam

Quote

Some people actually want to buy viagra Smiley


I trust you are not speaking from personal experience
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Spam

I have experience of other isp's spam filters and I have to say they are better by a country mile. Demon use Brightmail and Freeserve something else. Both are very effective and thats without any user forwarding to teach it. Also, you can stop all the spam being needlessly downloaded by having them sent to a junk mailbox (aka Freeserve).

I'm very happy with the Plusnet in all other respects but I do wish they could find something more effective. If I needed viagra I'd simply type it into Googles search engine and voila!
lowry
Grafter
Posts: 478
Registered: 08-04-2007

Spam

I have the Spam and Virus protection enabled on my mailboxes via the portal but they have not had much reason to do anything yet. However it is reassuring to have them there. The way you can configure it and turn it off and on in the portal is good also - I do believe that Wanadoo do not let you turn the spam filter off and the old Wanadoo email account I have thinks all my mail is spam now!

matt Wink
Galaxy
Grafter
Posts: 91
Registered: 01-08-2007

Spam

Quote
Both are very effective and thats without any user forwarding to teach it. Also, you can stop all the spam being needlessly downloaded by having them sent to a junk mailbox (aka Freeserve).


BTopenworld used the Brightmail filter IIRC and this was quite effective, even their Yahoo! spam filter is quite good, a little over keen though though, it puts emails from PlusNet in the spam folder and so on..

But thats the other good thing a spam folder, that way you can see exactly what it is blocking, and something that PlusNet should be looking into for the webmail