I requested the mac code yesterday and the ticket is sitting there unamswered is this correct? Isnt there some kind of reply from plus? Do I just sit there and assume it is being delt with. After another two hours wasted trying to chill out playing Vanguard , listening to my chums babble uninteligably because of the drops I have given up . I am more wound up now than I would have been going to work.
Apologies for the delays in responding to your ticket. these tickets are generally handled by our Customer Services team, who are very thin over the weekend, especially with the adverse weather conditions affecting parts of Sheffield.