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Slow response times again to contact us tickets!

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Slow response times again to contact us tickets!

Over 48 hrs now since ticket raised [17469133 ]- not a word back yet.
Compared with two weeks ago when response was in a couple of hours this is pretty grim. Any one else been having to wait this long? status says wait at present is anticipated at a little over 11 hours, guess thats not quite correct! Sad
4 REPLIES
Geoff
Grafter
Posts: 34
Registered: 15-04-2007

Slow response times again to contact us tickets!

Raised a Ticket on 31st August, got first response 2 days later on 2nd Sep. responded back to them same day.........FIVE days later they responded back.

Still no fix to my problem. :?

:arrow: :arrow: :arrow:
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Slow response times again to contact us tickets!

Raised a ticket earlier had a reply within a couple of hours saying they were aware of the problem it's now sorted (the forums are back!)
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Slow response times again to contact us tickets!

Ticket: 17469133 - Raised: 2005-09-05 16:13:29
Over three days now and still nothing back - obviously dont want to deal with me!
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Slow response times again to contact us tickets!

Disgusting. I must close the ticket I opened earlier, or should I leave it just to boost the figures?