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Silver speeds

Rising Star
Posts: 605
Fixes: 1
Registered: 05-04-2007

Silver speeds

In the 'plusnet vision for 2006' message it states that the silver rating should give speeds of 500kbps. Yesterday I reached the 20Gb limit and last night and today (although my account was so-called reset today) the speeds on giganews is virtually zero. (at the moments its showing 12kB/s
I have done a speed test on the Plusnet portal and this shows 1.83Mbps so I assume my connection is OK

Any ideas whats happening.