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Shaggy has got it right! Plusnet sort it out please!

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Shaggy has got it right! Plusnet sort it out please!

Sad Shaggy has got it right - PN seems to be sending everyone something about an 8GB warning - even when they have much higher limits. Mine is Premier 1 and is supposed to be 30GB with a warning at 24GB.

The web info from the PN homepage leads you to a table which gives these higher (correct) figures.

BUT the info you get when you follow the 8GB e-mail link takes you where it says that 10GB is the limit, with a warning at 8GB BUT these figures are supposed to relate to the low level PN "Plus" option.

Someone at Plusnet has cocked the whole thing up. Everyone may as well migrate to the cheap option rather than paying for a service which is not being provided.

PLEASE SORT IT OUT SOON PLUSNET

[Moderator's note by Tom (tomspcs) : Edited the title to smaller text. It is often deemed as shouting and is hard to read by others when its all caps. Please keep this in mind.]
3 REPLIES
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Shaggy has got it right! Plusnet sort it out please!

The 24GB/30GB is within the Sustanable Usage Policy and not the Peak-Time usage. Now, if only it was...Huh?

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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Shaggy has got it right! Plusnet sort it out please!

Hi,

Perhaps you can explain that answer in words of one syllable, please?
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Shaggy has got it right! Plusnet sort it out please!

thehttc3,

I am locking this thread on the count that you have deliberately duplicated your post. You have posted in shaggy's thread then duplicated that into this thread. 1 thread is suffice on the 1 subject and duplicating posts only causes more confusion.

Regards,