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Service Status Email Updates - Registration failure

Mike_Railton
Newbie
Posts: 3
Registered: 04-08-2007

Service Status Email Updates - Registration failure

I've just tried to subscribe to the email notification for service updates, but when I followed the link in the confirmation email I got:

"
Service Status Email Updates
Confirm your subscription
Failure

Invalid User ID/Authorisation Code
"
6 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Service Status Email Updates - Registration failure

Hi,

There was a brief problem with the Usertools server a few minutes before you posted which could be related. Can you try and register again please and see if it works this time?

Edit: just tried it here and seeing the same.
prichardson
Grafter
Posts: 1,503
Registered: 05-04-2007

Service Status Email Updates - Registration failure

I am looking into this now to see if I can find the cause.

Can you send me a PM (link below my signature), with the email address you entered please and provide the link from the email.

Many thanks.
prichardson
Grafter
Posts: 1,503
Registered: 05-04-2007

Service Status Email Updates - Registration failure

Right, I have found the problem and corrected it.

You should receive an email shortly which will provide a new confirmation link.

Quite why this suddenly became a problem, there is no explanation.
Mike_Railton
Newbie
Posts: 3
Registered: 04-08-2007

Service Status Email Updates - Registration failure

I haven't received that email yet (18:15 Thur 11th). I tried to subscribe again but that didn't work either. The response was "There has been an error subscribing you to the mailing list. Please contact the author telling them about the error"

I assume the failure was because I've already tried to register. Am I now in limbo? Do you still need to know the email address I used to register?

Mike R
Community Veteran
Posts: 1,264
Registered: 04-04-2007

Service Status Email Updates - Registration failure

I believe Phil hasn't run the script yet, but is hoping to tonight.

Colin
N/A

Service Status Email Updates - Registration failure

Welcome to the forums Mr Ogilvie :lol: