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SWITCH card? help please

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SWITCH card? help please

hi there,

i'm trying to update my account details with my switch card and the only options they are giving me to update are AMEX , mastercard and visa i've tried ringing up and cant get through to a human Evil

is there anything anyone knows who can help thank you
4 REPLIES
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SWITCH card? help please

bump :lol:
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SWITCH card? help please

I believe they can manually process a switch transaction when you eventually get through. They did it for me once when there was a problem processing my usual DD.

Why they can't have it as a payment option now i do not know. I remember when i first signed up to plusnet my first payment was made with switch.
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SWITCH card? help please

Raise a ticket, ask for someone in billing to call you. Tell them you can't get through on the phone, and the website won't accept Switch/Maestro details.
Community Gaffer
Community Gaffer
Posts: 12,799
Thanks: 630
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Registered: 04-04-2007

SWITCH card? help please

@tined,

Was just about to give you a call however I notice you spoke to Jase about the matter yesterday morning.

Rgds,

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵