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Rough patch or falling standards?

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Rough patch or falling standards?

Are the problems that customers are highlighting the result of a 'rough patch' in terms of customer satisfaction or are plusnets standards that make it popular on the decline?
4 REPLIES
ceridwen
Grafter
Posts: 937
Registered: 14-10-2007

Rough patch or falling standards?

The poll is somewhat biased as it doesn't allow those who think that PN service is fine/as good as ever (I'm not saying I fall into that camp, just that to be fair that view should be represented in the poll).

Matthew
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Rough patch or falling standards?

Yes this is true, but if u feel plusnet service to be comparativly up to scratch, dont vote, this is a vote for users who feel standards are changing for the worse
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Rough patch or falling standards?

but surely the idea of a poll is to show BOTH sides of the story?

If you have a one sided poll, your going to get unreliable answers!
N/A

Rough patch or falling standards?

Yes you are right....

My haste is the cause of error. However this is not a poll for 'do you think standards are falling if so... why?' this IS a poll for
'If you think standards are falling, is it a...'