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Resolution Time of Tickets

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Resolution Time of Tickets

I've just checked a ticket that was raised on 2004-09-17 @ 16:05:27

I last updated it on 2004-09-22 @ 13:06:41

and nothing been done since then...

It looks like F9 are very busy or have forgotten about it. :roll:

regards
Mike
2 REPLIES
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Resolution Time of Tickets

email them??-quite simple solution, if you ask me!
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Resolution Time of Tickets

Force9 don't do support through email; they use the ticketing system. There are currently a large number of tickets opening concerning regrades etc. which means that there is a delay in other tickets being answered.