I've been told to reorder the broadband premier 2mb package so I can get 1mb, as my line doesn't support 2mb.
However I'm unsure of how I should go about this.
I tried just going through the process of selecting the package then clicking order. This bought me to a page about broadband upgrade.
I then got to the main upgrade page and selected to upgrade to the same service I have. This just bought me back to the first upgrade page..
I've used the ticket thing to ask about it. But I wondered if anyone knew how to reorder, as I was hoping I could reorder as quickly as possible.