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Remove Credit Card Details

Richchad
Grafter
Posts: 380
Thanks: 1
Registered: 30-07-2007

Remove Credit Card Details

I have switched to pay by Direct Debit, how can I remove my two credit card details from my payment details?
The direct debit has been set up but it is still showing Primary payment details and Secondary payment details as both my credit cards?
6 REPLIES
chrisc
Grafter
Posts: 688
Registered: 19-04-2007

Remove Credit Card Details

These have now been removed for you.
Richchad
Grafter
Posts: 380
Thanks: 1
Registered: 30-07-2007

Remove Credit Card Details

Thank you, not sure why I couldn't remove them myself.
ste
Grafter
Posts: 109
Registered: 07-06-2007

Remove Credit Card Details

My credit card details are still showing even though I switched to DD too. :?
Richchad
Grafter
Posts: 380
Thanks: 1
Registered: 30-07-2007

Remove Credit Card Details

Should they have been removed automatically when we switched to Direct Debit?
chrisc
Grafter
Posts: 688
Registered: 19-04-2007

Remove Credit Card Details

The details are not automatically removed when you add a direct debit instruction.

If there is an active direct debit then subscription payments will always be taken via this method.

Credit card details are useful to have on the account for one off payments such as domain renewals, P&P charges or pro rata charges after an upgrade.
Community Veteran
Posts: 38,215
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Remove Credit Card Details

They also have the disadvantage where a continuous debit authority on a credit card cannot be stopped by the user - only by PlusNet - whereas a direct debit can be.
Double post removed - first post gave this error message
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