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Regrade refund

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Regrade refund

With the forthcoming FUP i downgraded from 2mb premier £39.99 to 512k premier £21.99.

I got charged a regrade fee :!:
With the withdrawal of fup Shockedops: will i be refunded this charge?
1 REPLY
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Regrade refund

Quote
18. I have paid to move to a Premier 30/50 service. What will happen to me?
You will receive a full refund of the downgrade fee. This excludes any applicable BT regrade charges.