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Regrade Costs - Clarification

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Regrade Costs - Clarification

I'm sorry if this has been covered countless times, I just can't seem to see it in the growing list below.

I pay £22.99 per month for what was originally the premier 512 product. I have recently received the free upgrade to 2mb, which is great. However, I note that the cost of premier 2mb is now £21.99 per month. I'm still paying £22.99. I know it's only a quid, but should I be pressing a button somewhere to get my costs reduced, or is there a cost to me to do this?

A tad confused but it's proabably very straight forward knowing my luck.

Thanks.
3 REPLIES
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Regrade Costs - Clarification

I suggest you open a support ticket here, then they will fix it for you.
grahambritten
Grafter
Posts: 105
Registered: 01-08-2007

Regrade Costs - Clarification

krobcfc
The additional £1 could be for a domain name. I'm on ADSL Home Self-Install (an old product) which is £21.99 and I pay an extra £1 for a domain name.
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Regrade Costs - Clarification

Thanks for the replies. I don't have a domain name so shouldn't be paying for it I think. I didn't wish to raise a ticket without checking if I was correct in my thinking I may be paying too much, or indeed, incur a charge for the "downgrade".

I think I'll just give them a bell anyway.

Cheers.