cancel
Showing results for 
Search instead for 
Did you mean: 

Referrals e-mails not working?

N/A

Referrals e-mails not working?

Hi, I have recently tried using the Referrals option to tell some friends and family about getting ADSL with plusnet. I have spoken to three of them and checked outlook express for one of them and it looks like none of them have received the Referrals e-mail.

Is there a problem with the Referrals e-mail at the minute?

Any feedback is greatly appreciated.

Cheers,

Marv.
5 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Referrals e-mails not working?

My one came through fine when I tested it just now...
N/A

Referrals e-mails not working?

Can I re-submit any referrals I have already sent?
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Referrals e-mails not working?

I can't see why not...
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Referrals e-mails not working?

Nothing actually happens until they sign up anyway and as they never received them they can't sign up.

The referrals emails are just emails and PNare just offering a convenient method for sending signup requests with your referral link and don't actually form part of any referral scheme.

So you can send or repeat send as many as you like. Try sending one to your own email address first to see if you get it.
lhorwath
Grafter
Posts: 1,248
Registered: 10-04-2007

Referrals e-mails not working?

AFAIK the referrals emails should be working ok.

If the people you have referred raise a ticket to us after they have signed up stating you referred them, we can add them to your referral list.

kind regards

Luke