cancel
Showing results for 
Search instead for 
Did you mean: 

Re-fund

tonka
Grafter
Posts: 107
Registered: 31-07-2007

Re-fund

Hi guys,how do i go about getting a refund as my internet connection was down for 3 to 4 weeks so had no usage at all,spoke to plus net on the phone about it and they said they would do it as soon as my line was back up and running but dont want to spend hours on the phone to them again as it would be a waste of time getting my money back to spend it back on my phone bill,cheers in advance.
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re-fund

This has been investigated for you, many thanks for letting us know. Please see question 22413354 for details.
tonka
Grafter
Posts: 107
Registered: 31-07-2007

Re-fund

Thanks mate bit lost on the see question 22413354 for details bit though.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Re-fund

Hi,

Go to Help and Support at the top of the page then My Questions and it should be listed there.