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Re-direct to blackhole mail account no longer working?

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Re-direct to blackhole mail account no longer working?

I've had several mailboxes re-directed to the blackhole account for many months now, in some cases years. Tonight, I've started to receive spam from them. They've just stopped working for some reason. I've raised a ticket for it but I was wondering if anyone else has had the same problem?
Thanks.
9 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Re-direct to blackhole mail account no longer working?

Hi,

One of my colleagues has spotted a couple of examples of redirects not working and has raised an internal problem (35610) to our network guys to look into. Any more examples would be helpful to see if it is just one or two or affecting more.
cja
Grafter
Posts: 45
Registered: 06-08-2007

Re-direct to blackhole mail account no longer working?

Raised a ticket ID: 20282303.

I use mail re-directs a lot and right at this moment they don't seem to be working at all, where fine earlier in the day but now all my mail is ending up in the default mailbox. Least I don't blackhole email so is manageable for a short while.

The email service has been a joke for the last month... when are we going to get the service we are paying for or does it take requests for MAC codes to get something done.

Sorry plusnet service in the last month has been abysmal.
dancecrave
Grafter
Posts: 56
Registered: 20-09-2007

Re-direct to blackhole mail account no longer working?

YES, It appears to be completely broken to me.

My mails are now swimming in spam

This is aweful because I was considering asking support to remove the default account and then my emails would be PERMENANTLY lost and I would not have known for a while, assuming it was part of the greater email issues we have had recently.

Gulp!

Al

Sad
Community Veteran
Posts: 26,357
Thanks: 607
Fixes: 8
Registered: 10-04-2007

Re-direct to blackhole mail account no longer working?

More examples on the PUG forums

Linky
jelv (a.k.a Spoon Whittler)
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Eserim
Rising Star
Posts: 376
Thanks: 17
Registered: 01-08-2007

Re-direct to blackhole mail account no longer working?

add me to the list - I have got stuff for webmaster, warz1, bobby1, postmaster and a few others, all on my bounce list at my £1 a month domain name.
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re-direct to blackhole mail account no longer working?

Hi guys,

This has been raised as a priority 1 problem. The Networks team are working on this as we speak, and further information should be available shortly.
bootletip
Grafter
Posts: 79
Registered: 26-08-2007

Re: Re-direct to blackhole mail account no longer working?

Quote
I've had several mailboxes re-directed to the blackhole account for many months now, in some cases years. Tonight, I've started to receive spam from them. They've just stopped working for some reason. I've raised a ticket for it but I was wondering if anyone else has had the same problem?
Thanks.


how can I set up a blackhole account, I am awash with watches, banks, medicines etc - even though I have set my spam setting to high.

can I use the blackhole account with other isp's addresses

Alison
N/A

Re-direct to blackhole mail account no longer working?

Yep, I am losing all email into my small company because our default account is blackholed. I called Customer support this morning and no-one seemed to respond with anything except "we are working on it".

All our email is still disappearing into the blackhole as at 1.20pm. it looks like as well as not managing their own business properly Plus Net are determined, DETERMINED, to screw up mine, too.....
Eserim
Rising Star
Posts: 376
Thanks: 17
Registered: 01-08-2007

Re-direct to blackhole mail account no longer working?

Quote
All our email is still disappearing into the blackhole as at 1.20pm.


This is a different issue - we are complaining here about emails NOT getting blackholed - those email addresses we have set up to forward to PlusNet's Blackwhole account as they are addresses that are on junk mail lists.