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Question about the opt out of llu

N/A

Question about the opt out of llu

I have a question about this opt out of llu. I was sent the letter on the 5 may 2006 which had the FAQ link, Did the FAQ have the opt out info in may?

As I what to go back to BT as the llu kcpts disconnecting and I had this for over two months, I don't what to pay.

If I have to pay I will just end my connection as this will cost me the same so I may as well use some else that is not llu. How long does it take for the tag to be removed so I can reconnect to the BT network.

Thanks for the help.
3 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Question about the opt out of llu

Hi there,

The FAQ did contain the opt-out link in May.

If you raise a ticket asking to be moved back and have had prolonged problems we will move you back without charge.

If you decide to cease the order will take 7 days to complete, and around 48 hours for the line to clear.
N/A

Question about the opt out of llu

I have rasied a ticket and asked, the response was that I will be changed. What is the time for a prolonged problem?

Thanks for the info on the FAQ.
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Question about the opt out of llu

Hi,

Please see my response to your ticket.